Ruby Malik

 
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More about Ruby …

I help successful people accelerate performance by building commercial acumen, credibility, confidence and relationships through behavioural change.

My expertise is in helping people understand how their mindset, their work, and daily habits, along with their communication methods, affects the behaviours that control their corporate and home life. Everything we achieve or do not achieve is managed by the way we think: our own self-awareness plus feedback from others; and our ability to build relationships with people;  and how we present and project ourselves to them.

Our minds dictate our actions; people drive businesses, and first impressions are made within seconds. So, in essence, I help you develop and manage these three things. This, when managed successfully, will put you on the pathway to achieving your real potential at work and at home leading to a more fulfilling and less frustrating career and life.

I am accredited and certified in 6 key areas, from my corporate coaching, psychotherapeutic counselling, and entrepreneurial background, with over  25 years of experience. I have blended these qualifications and expertise in diverse sectors and combined all three to create a unique approach to executive success.

1. Marketing Director, Global Management Consultancy-leading the UK Sales, Marketing & PR teams

2. Entrepreneur in start-up-building an international retail brand

3. National and Cable TV Media presenter & Public Speaker

4. Accredited Executive Coach – Henley Business School, Reading

5. Certified Psychotherapeutic Counsellor – Regents University, London

6. Certified in Neuro-Linguistic Programming – London Academy of NLP


Areas I can help you with include:

  • To work with a mentor who understands critical business issues and provides an objective, supportive sounding board, in complete confidence for space, direction and well-being

  • To develop your leadership skills as an established leader or executive and influence your teams

  • To develop your skills as a new leader or high potential executive or manager and progress

  • To raise your level of emotional intelligence and build better relationships and rapport with peers, direct reports, and senior stakeholders

  • To elevate your executive presence, personal profile, and personal brand to lead authentically

  • To identify and overcome imposter syndrome and build your confidence in any situation

  • To create better daily success habits and identify the triggers that lead to bad habits

  • To help you build gravitas and authority to portray and feel more credibility

  • To transform your career progression in your organisation by training, developing, and preparing you for a bigger role

  • To help you transition from one role to another and develop the skills you need to do so

  • To unblock negative inner chatter and success blockers to create a more successful mindset

  • To transition from a corporate mindset to an entrepreneurial mindset and work for yourself

  • To build self-awareness with feedback, maximising capability and filtering out weakness

  • To understand your personality profile and others around you for more effective teamwork


Testimonials for Ruby

Ruby is a star; her no-nonsense coaching style has been invaluable to helping me understand myself better and how I can motivate others to maximise their potential and performance. It’s been an absolute pleasure working with Ruby, she’s an amazing listener and goes above and beyond for her clients. Thank you!
— Legal & Compliance, Fintech Bank, 2021, Seeking New Leadership Development
Ruby completed a course of one-to-one sessions with me to help improve the quality of my business relationships. I had recently left a senior role in a niche industry dominated by strong personalities and I had found that a small but important proportion of my business relationships could be characterised as ‘difficult’. I felt that my emotional intelligence could do with some improvement. Ruby helped me understand how my behaviour and communication style affected my business relationships and taught me some useful lessons how to interact in a more positive manner in difficult situations. Ruby has a thorough understanding of human behaviour and character traits that impact effectiveness which made her coaching engaging and effective. Ruby was demanding but fun to work with and I use what she has taught me on a daily basis, to good effect. Highly recommended.’
— Gary Smith CEO. Sports Betting Industry, Seeking raised levels of Emotional Intelligence to build better relationships, 2018
Ruby has an ability to combine warmth and compassion for her clients whilst enabling and empowering progress. She has a laser-like ability to both define and focus on the real issue whilst holding clients to account. Ruby’s coaching is delivered with a tremendous respect for the client’s frailties and ambitions and a good sense of humour is never far away. I have no hesitation in recommending Ruby Malik as an Executive Coach.
— HR Professional, Looking for professional direction & behavioural change, 2020
I would definitely recommend Ruby for sales training for senior clients doing consultancy because Ruby is a model of consultative selling herself – she is personable, credible, organised, and convincing. She had identified in advance the major training areas for my specific situation, & the areas I needed to work on as we began speaking, set up the role-plays in a way which was very interactive & tailored to my needs, & then gave feedback &areas to work on which was honest, encouraging, and practical.
— Coca Cola Executive VP, seeking Consultative Sales Coaching, 2018
As a Director of a company, I need to present my own brand regularly to a wide audience and wanted to maximise my profile in a competitive workplace. I engaged Ruby to help me both develop my personal brand and style. She quickly understood my needs and was then able to coach me through a twofold process, including my own authenticity and requirements as an authority figure. With humour and ruthless efficiency, both were achieved resulting in a marketable brand true to who I am.
— Facilities Management Director, major UK FMCG (Blue Chip), Seeking authentic Personal Brand, 2018
“Ruby was quick to recognise both what motivates me and what has the potential to hold me back. I especially value her straightforward feedback and her ability to shape our sessions so that we cover maximum ground. I always come away with clear action points and our meetings leave me feeling re-focused, re-energised and confident of my way forward.
— Director of Finance, Major Housing Association, looking for motivation and career progression Executive Coaching, 2018
As my Executive Coach, Ruby’s ability to connect with me quickly, provided a confidential sounding board. Having this space and an outside voice, enabled me to look more closely at critical challenges facing my organisation and discuss ways forward; in addition to improving my own self-awareness along the way. Ruby is not easily intimidated. I also found this trait invaluable for my needs.
— Chairman Blue Chip Corporate, Seeking mentoring and trusted confidante as part of a board development exercise, 2018

CASE STUDIES

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Senior NED- UK/USA – Mentoring & Confidante – 6 Months

Challenge – Following a board development initiative, a mentor was assigned to shadow the client and observe, comment, and help to identify weak spots in a bid to assist personal development in two new and challenging roles. Seniority often means dealing with challenges alone, so a trusted business partner was key and timely. Chemistry and fit were particularly vital in this case.

Mentoring Process – Following self –awareness analysis, psychometric assessment, and leadership competency-based profiling, it was agreed that his working style was often seen as non-collaborative and sometimes intimidating and not inclusive enough. Having an honest, challenging and completely unbiased sounding board was critical in working through issues and concerns, with coaching techniques being employed to identify and adapt these unhelpful behaviours.

Outcomes – Much improved self-awareness and a release in debilitating tension and stress caused by an often-solitary and difficult senior role, was ameliorated. Seeing the world through different eyes, highlighting areas otherwise dismissed or ignored before, resulted in much improved relationships with lower levels of management and the general public in these high-profile roles. This in turn improved public relations. A side benefit was less personal stress, due to being able to share the burdens with an impartial confidante.

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CEO 300m t/o co. UK – Seeking Higher levels of Emotional Intelligence – 6 Months

Challenge – New CEO having difficulties adjusting to culture change and needing to move from command-and-control era to collaborative leader.

Coaching Programme – Conducting a series of interviews with internal & external stakeholders to establish the crux of the challenges facing him and his organisation. Following further self-awareness assessments, training, and development in the 4 pillars of Emotional Intelligence combined with coaching dialogue over a period of 6 months the objective was to change unhelpful old behavioural patterns and heighten his self-awareness. Also, to improve presentation style and executive presence.

Results – Outcome-based coaching resulted in much improved behavioural patterns particularly with board level and client company communications; improved rapport with employees and management of and understanding of his own and others emotions around him leading to better decisions being made.

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Executive – Executive Presence – 3 Months

Challenge – Looking for progression to a Partner role, an executive lacking in personal impact and needing to quickly command more respect, authority and gravitas in the workplace worked with a coach to address this confidence- draining situation.

Executive Presence Coaching – This bespoke programme centred around holding up a mirror to the client with feedback on observations from both the coach and her peer group at first impressions and workplace style of communication, presentation, and style of leadership. Reputation management was a critical issue here and building of respect, authority and influence in order to engage a growing role and team important. Following assessments and dialogue work was conducted on the professional image; communication style; non-verbal indicators; clarity of message and confidence.

Outcomes – Improved professional image, presentation style and visibility in the workplace. Confidence to speak out with clarity and focus and a much-improved management style with former self-limiting beliefs erased and confidence restored in order to progress to a more visible and senior role.